[Alan Smyth]

telic.net provides VoIP solutions that includes all the back office management platform you need to implement different VoIP services on a service provider level. These platforms are offered on a managed basis so that you do not have to worry about investing on expensive equipment and technically maintaining them, we take of that for you.


CUSTOMER MANAGEMENT
• Enables customer service representatives to manage and resolve end-user issues.
• Representatives can recharge an account by crediting minutes or funds to a particular PIN as well as view rates and call detail records to isolate discrepancies.

REAL-TIME MONITORING
• Enables network administrators to monitor softswitch activity in near real-time.
• Access to gateway level error and protocol debug codes provide quick detection of potential network problems.

REAL-TIME REPORTING
• Closely monitor business operations by generating real-time reports to track profitability, costs, system usage call details and more.
• Flexible criteria selection for user-defined grouping of data.
• Enables users to customize reports to meet business and operational needs.

RATING MANAGER
• Manage and create rate details and rate plans.
• Prioritize rates to ensure the best profit margin.
• All rating is managed in a single interface and can be changed in an instant.

ROUTING MANAGER
• Create route plans to any VoIP end-point.
• Prioritize route plans by least cost, quality of service or reliability of service.
• Use with the Rating Manager to manage least-cost routing from the same interface.

MULTI-LEVEL/MULTI-BRAND MANAGER
• Supports wholesale and retail business models with infinitely variable charging mechanisms.
• Manage customer, sub-customer, and customer group information in a single workspace.
• Create and manage multiple brands with unique charging characteristics and plans.
• Give customers independent login access to the system to enable self-provisioning

ADMINISTRATOR MANAGER
• Create, modify and remove system administrators and other users on the platform.
• Powerful permissions and customizable roles provide maximum flexibility and security when configuring system access.


Why telic?

• Combines a service providers current capabilities with new applications
• Reliable, scalable and easy to use for service creation and deployment
• Interoperability with any OSA/Parlay compliant application or network component
• New services, new business models (Open APIs leverage new business models)
• Innovative services which will consolidate voice and data using different terminal types (PDA, telephone, web browser, wireless)
• Unified solutions which will work in different networks
• Lower capital and operating expenses driven by using proven components and open systems
• Open service creation, control and management interfaces
• Enabling operators to rent capacity and capabilities on their networks to other service providers

Modules:

1. Wholesale Peering
2. Calling Card
3. SIP Telephony
4. Call Back (ANI, Web, SMS)

Interested? kindly contact:

Alan Smyth
1-973-387-9122 ext 1105
asmyth@telic.net
www.telic.net
Yahoo Msgr. ID: alan_telic@yahoo.com
MSN ID: smykey@hotmail.com