[Alan Smyth]

Telic Communications Inc.


With telic's managed solutions, you get all the features and functional benefits of owning your own softswitch and high end billing solution among other applications without having to worry about maintaining or monitoring the hardware, manpower to maintain the system, database, etc.

The great thing about this is while telic takes care of the system and the applications, you still have full control of your business including your customers, rates, routes, carriers, billing, and much more via any web browser. In addition to this you can brand the solution your own and even offer your customers their own brands, so telic is completely in the background.

Services include:

SOHO Broadband

telic's xVox SOHO Broadband solution converts existing broadband connections (such as xDSL, Fiber, Metro Ethernet or Cable) into an access network for residential and home office telephony service.

With comprehensive back-office features that facilitate all aspects of customer management including pre or post-paid billing plans, the xVox SOHO Broadband solution offers any service provider a speedy path to broadband service offerings.


Enterprise VPN

telic's xVox Enterprise VPN solution lets you connect an enterprise’s PBX to a VoIP network over dedicated private access lines.

A full suite of customer management tools allows you to provide business-class service to demanding enterprise customers. All usage information is available online through easily customizable user interfaces and may be reported and tracked in real time for allocation of telephone costs. Paperless invoicing and self-provisioning help to reduce transaction costs associated with customer acquisition and retention.


Calling Card

The xVox Calling Card solution lets you offer pre and post paid calling card services that leverage the full power of the next generation network.

Multiple levels and 100% web control means that your resellers and agents are able to perform tasks needed to run their business – from generating PINs to providing customer support - with as much or as little involvement from you as you desire.


Callback

The xVox Callback platform enables service providers to let users initiate long-distance calls through a variety of origination methods, offering an alternative to expensive outbound long distance rates.

• Triggered by ANI, SMS, web or email.


Wholesale Peering

If you are an Internet Telephony Service Provider, Calling Card Operator, Traffic Aggregator, or a Wholesale Traffic Broker, telic’s xVox Wholesale Peering solution will give you the capability to manage your wholesale carrier relationships more efficiently than you may have thought possible.

Using a single integrated system for provisioning, rating, routing, billing, and wholesale customer management, and with expert assistance readily available from telic’s 24x7 NOC, a single person is able to do the business that once required an entire office staff.


Features of telic's solutions:

• Web based administrative and end-user GUI

• Solves subscriber provisioning, customer care and billing issues.

• Platform supports multiple levels of resellers and agents.

• Multiple brands, languages and currencies available to all users.

• Easy integration with existing VoIP networks allows least cost routing to any carrier or gateway.

• Open XML interface and published webservices allow you to design your own user interface, and share information with any number of related systems, including existing order entry and OSS systems.

• Supports any SIP compliant CPE (or softphone) and allows service to commence as soon as the equipment is powered-on. Continuous compliance testing ensures compatibility with the ever-growing list of SIP CPE vendors.

• No need for public IP addresses. Sophisticated network-based NAT traversal techniques minimize complications associated with allocating IP addresses to thousands of phones, without STUN

• Compatible with any 3rd party SIP-based voicemail or telic.net’s OpenPath Voicemail solution.

• Integrated voice banners enable unique branding and highly targeted marketing campaigns.

• Paperless billing option and online payment processing improves margins through reduced transaction costs.

• An excellent interim strategy for organizations that are not ready to migrate to an IP-PBX.

• Does not require any modification to the end customer's existing LAN infrastructure and does not affect the end-user experience.

• Enables enterprises to lower their monthly telecom fees by eliminating local loops that are dedicated to voice services. All local loops may share voice and data.

• IVR self-service allows users to obtain account information and perform self-service transactions such as activating cards, recharging from a credit or refill card, or requesting credit for problem calls.


telic's managed solutions provide the tools needed from provisioning to back office, customer management and billing to deploy carrier grade VoIP services with minimal investment. Because it is a managed service, providers can be up and running in a matter of days.

telic.net's array of revenue generating solutions includes: SIP Phone Softswitching; Pre and Post Paid Calling Cards; Wholesale (Tandem) Softswitching; PC to Phone and Callback. telic can also host any 3rd party application developled to vXML specifications.


For more information, please contact:


Alan Smyth
Global Account Manager
1 212 400-81-81 ext. 1105 or 1010
asmyth@telic.net