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  1. #1
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    Dec 2012

    PBX market down year-over-year as businesses invest in unified communications (UC) and evaluate cloud and changing pricing models is sponsored by:

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    November 24, 2014

    Market research firm Infonetics Research released vendor market share and forecasts from its 3rd quarter 2014 (3Q14) Enterprise Unified Communications and Voice Equipment report. (Full analysis published Dec. 2.)


    “The enterprise telephony market continues to struggle as businesses hold off new PBX purchases. Companies are evaluating cloud alternatives and investing in unified communications (UC) applications instead of PBXs, and purchase cycles are getting longer,” notes Diane Myers, principal analyst for VoIP, UC, and IMS at Infonetics Research. “There is competitive pressure as well, but not as much as in the past.”

    Myers adds: “North America again had the toughest quarter of all the regions, with a double digit decline from the year-ago third quarter.”


    • The worldwide PBX market—including TDM, hybrid, and pure IP—dipped 7% year-over-year in 3Q14, but is up 5% sequentially
    • In 3Q14, PBX license shipments are down 2% from 3Q13
    • The Asia Pacific region typically posts growth in Q3, and it didn’t disappoint, notching a double-digit revenue gain in 3Q14 from a year ago
    • Cisco, Avaya, NEC and Mitel lead the combined PBX and unified communications market in 3Q14 by global revenue
    • UC applications continue on a steady upward trajectory, rising 21% in 3Q14 from 3Q13

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    Infonetics clients are invited to join Diane Myers live or on-demand Dec. 16 at 12:30 PM ET for an enterprise telephony market outlook. For password


    Infonetics’ quarterly enterprise telephony report provides global and regional market size, vendor market share, forecasts through 2018, analysis, and trends for TDM PBXs, hybrid and pure IP PBXs, IP PBXs by system size, VoIP gateways, unified communications, and IP desk phones and softphones. Vendors tracked: Alcatel-Lucent, Audiocodes, Avaya, Cisco, Ericsson-LG Enterprise, Microsoft, Mitel, NEC, Polycom, Samsung, ShoreTel, Toshiba, Unify, Yealink, others. To buy the report, contact Infonetics:
    Last edited by VoIP News & PR; 11-25-2014 at 06:20 AM.

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